Security
We use industry-standard SSL protocol (Secure Sockets Layer) encryption methods to ensure that all your personal information and credit card transactions are secure. The SSL system encrypts information that you submit to us via our Web site when you place an order. This encryption technology makes it very difficult for anyone to intercept any of your personal information.

How We Use Your Information
When you place an order through Spice Appeal, we will ask for your e-mail address, shipping address, telephone number, and credit card information. We use this information to process and fulfill your order, as well as to notify you of your order status. All information submitted is kept private indefinitely, and is never disclosed to or used by anyone outside of Spice Appeal. We do NOT save your credit card information. Telephone numbers and email addresses are only used to contact you regarding your order, unless you request to receive our e-mail newsleter updates.

From time to time, you may receive information from us regarding new products and services and special offers that we think might interest you. If you would prefer not to receive any information from Spice Appeal, please follow the procedure detailed in the Choice/Opt-out section below.

Regardless of the precautions taken by you or by us, "perfect security" does not exist on the Internet. We cannot ensure or warrant the security of any information you transmit to us, and you transmit such information at your own risk.

IP Address & Cookies
In order to make your shopping experience more pleasant, Spice Appeal uses "cookies." Cookies are alphanumeric identifiers that your Web browser places on your computer's hard drive in order to make it possible for us to recognize your browser when you visit. Cookies do not allow us to retrieve any additional personal information about you from your computer, rather it enables us to personalize your return visits and save you time during checkout. To enjoy such benefits of being a registered user, your browser must be set to accept cookies.

We also use cookies to let us know whether you have visited Spice Appeal previously; to provide relevant, personalized content; and to help us continue to improve site navigation, design, and content.

We may use your IP address to help diagnose problems with our server and to administer our Web site. Your IP address also may be used to gather broad demographic information and to recognize customer traffic patterns and site usage. This information helps us in merchandising and in developing the design and layout of the site.

On occasion, Spice Appeal may post surveys on our Web site in which we ask you for demographic information as well as opinions. We use the data to better understand the needs of all of our customers.

Opt Out
If you decide you no longer wish to receive communications from us, you can opt out by doing the following:

Contacting us by email:
Please email us at info@spice-appeal.com with "Remove" in the subject line. Please allow 14 days for your request to be processed

Calling Customer Service
If you prefer to speak with a representative, please call us at (818) 613-4603. Spice Appeal is open from 8AM to 8PM PST, Monday through Friday. If you don't reach us, please leave us a message with your name and telephone number. We will respond to email and voice mail promptly.


Quality Customer Service
Spice Appeal is committed to quality customer experience. In order to improve and enhance your shopping experience, we are constantly reviewing your feedback. Please tell us what you think by sending us an email or contacting us directly at (818) 613-4603.

Your Consent
By using our Web site or purchasing a product from us, you agree to the collection and use of information as set forth in this privacy policy. We may from time to time update this policy. We will post any changes to our policy on this page so that you are always aware of what information we collect and how we use it.